Your given name(s) (and preferred first name);
Your surname (and any former surnames)
Your email address;
Your mailing address (and your prior address at the time you had the loan);
Your date of birth;
Your RBC Client Card number (your RBC debit / ATM Card);
Information about any joint borrowers on the loan
Type of loan product (car loan, personal loan or mortgage loan), its year of origination and evidence of your loan, such as a copy of:
- Your loan agreement, annual statement or renewal agreement;
- A bank statement showing a recurring regular payment against the loan;
- Your customer profile showing the outstanding loan;
- Any loan documentation with the loan number.
information about your bank account to faciliate any refund to you by Interac e-Transfer.

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